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City Hall & Registration in Shinjuku

Verified: April 2026 | Japan Life Guide

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Quick Answer

Shinjuku City Hall is located at 1-4-1 Kabukicho, Shinjuku-ku (〒160-8484). It offers resident registration, tax certificates, and National Health Insurance enrollment. Multilingual support is available in English, Chinese, Korean, and other languages at the Foreign Residents Advisory Corner.

Location & Access

ItemDetails
Address〒160-8484 新宿区歌舞伎町1-4-1 (1-4-1 Kabukicho, Shinjuku-ku)
Phone03-3209-1111 (main line)
HoursMon-Fri 8:30-17:00 (some services until 19:00)
Nearest stationSeibu-Shinjuku Station (2 min walk) / JR Shinjuku Station East Exit (8 min walk)
Multilingual supportEnglish, Chinese, Korean, Nepali, Vietnamese, Myanmar languages

Key Services for Foreign Residents

  • Address registration — register within 14 days of moving in (1F Resident Registration)
  • Moving out / address change — update when you change address within or out of Shinjuku
  • National Health Insurance — enrollment and payment (2F Insurance Section)
  • Tax certificates — 課税証明書 and 納税証明書 for visa renewals (2F Tax Section)
  • My Number card — application and pickup (1F)
  • Seal registration — 印鑑登録 if needed for contracts
  • Child allowance & school enrollment — for families with children

Foreign Residents Advisory Corner (外国人相談窓口)

Shinjuku has one of the highest foreign resident populations in Tokyo. The ward office provides a dedicated advisory service on the 2nd floor where you can get help with administrative procedures, daily life questions, and referrals to specialized services — all in multiple languages. No appointment needed for walk-in consultation.

Tips for Your Visit

  • Bring your Residence Card and passport for all procedures
  • Mornings (especially Monday mornings) tend to be the busiest — try afternoon visits
  • The number ticket system is used — take a ticket upon arrival and wait for your number
  • Some procedures can also be done at Shinjuku branch offices (Okubo, Harajuku, etc.)

Disclaimer

This article provides general guidance. Office hours and available services may change. Contact Shinjuku City Hall directly at 03-3209-1111 to confirm details before your visit.

Last updated: April 2026.

※ The information on this site is for reference only. Please confirm procedure details at your local municipal office.

FAQ

Where is Shinjuku City Hall?

Shinjuku City Hall is at 1-4-1 Kabukicho, Shinjuku-ku (〒160-8484). The nearest station is Seibu-Shinjuku (2 min walk) or JR Shinjuku East Exit (8 min walk).

Does Shinjuku City Hall have English support?

Yes. The Foreign Residents Advisory Corner on the 2nd floor offers support in English, Chinese, Korean, Nepali, Vietnamese, and Myanmar languages.

What documents do I need to bring to Shinjuku City Hall?

Bring your Residence Card and passport for most procedures. For specific services like tax certificates, you may also need your My Number notification.

More about Shinjuku

※ The information on this site is for reference only. Please confirm procedure details at your local municipal office.